WallSentinel AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cryptocurrency trading signal service.
1. Information We Collect
We collect the following types of information:
Telegram User Information: When you interact with our Telegram bot, we receive your Telegram user ID, username, and first name as provided by the Telegram API. This is necessary to deliver signals and manage your subscription.
Subscription Data: We store records of your subscription status, trial activation dates, and payment history to manage access to our premium signals.
Usage Data: We collect basic usage information such as command interactions with our bot to improve service quality.
2. How We Use Your Information
We use the information we collect to:
Deliver trading signals and market updates to your Telegram account
Manage your subscription and free trial access
Process payments through Telegram Stars or CryptoBot
Improve the quality and accuracy of our trading signals
Communicate important service updates
3. Data Storage and Security
Your subscription data is stored in secure databases. We do not store any exchange API keys, passwords, or financial account credentials. All communication between you and our bot occurs through Telegram's encrypted platform.
4. Third-Party Services
We integrate with the following third-party services:
Telegram: For delivering signals and managing user interactions
CryptoBot: For processing cryptocurrency payments
Market Data Providers: For market sentiment and analytics data
Exchange APIs (Binance, OKX, Kraken, KuCoin): For real-time market data (we only read public orderbook data; no user accounts are accessed)
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only when required by law or to protect the rights and safety of our users and service.
6. Your Rights
You have the right to:
Request access to the data we hold about you
Request deletion of your account and associated data
Opt out of non-essential communications
Cancel your subscription at any time
7. Cookies and Tracking
Our website uses Google Analytics to understand how visitors interact with our site. No personal trading data or Telegram information is shared with analytics services.
8. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our Telegram bot or website. Continued use of our service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us through our Telegram Bot or reach out on X (Twitter).